![]() Please note that during the time that your package is en route to the US, you won't receive any tracking information. You will receive an email when order is shipped, to confirm that your shipment is on its way. ![]() If TOM Surface Mail is unavailable, Regular Surface Mail will be available instead. Due to certain restrictions with select product types, we may not be able to offer this for all shipments. Once in the continental US, the packages will be shipped & delivered as trackable UPS Ground shipments. All packages are being carefully packed by TOM staff in our Japanese warehouse and safely arranged within 100% TOM-dedicated shipping containers. Shipping via ocean freighter in bulk with the assistance of an experienced partner company (Yamato Global) allows much more control over the safety & handling of packages. This method requires 2-3 months for delivery. As a somewhat faster and far more secure alternative to ordinary individual seamail, we send select packages from Japan to the US via a combination of safe, high-quality, private bulk sea freight + regular domestic UPS Ground.
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